Who We Are
This Privacy Policy explains how SCH Garage Door Parts & Repair LLC ("SCH", "we", "us") handles personal information when you visit schgaragedoors.com or contact us for garage door parts, repair or installation in Manteca, Stockton and nearby areas.
Information We Collect
Our website does not have contact forms, user accounts or online payments. We only collect information you choose to share with us when you call, text or email, such as:
- Your name, phone number and email address
- Your service address
- Details and photos of your garage door, opener or parts
- Appointment, estimate and invoice records
When you browse the site, standard technical data (such as IP address, browser type and pages viewed) may be recorded in our hosting provider's server logs for security and performance.
How We Use Your Information
- To answer your questions and schedule service
- To prepare estimates, complete repairs and send invoices
- To follow up on your service or warranty questions
- To keep business, tax and licensing records as required by law
- To protect our website and business from fraud or misuse
We do not use your information for automated decision making, and we do not send marketing messages unless you ask us to.
Third Party Services
Some features on our website are provided by other companies, which may collect information under their own privacy policies:
- Google Maps: the maps on our pages are embedded from Google and may set cookies or collect usage data when they load.
- Google Fonts: fonts are loaded from Google servers, which receive your IP address to deliver them.
- Google Reviews: links to our Google Business Profile take you to Google's website.
We encourage you to review Google's privacy policy at policies.google.com/privacy.
Cookies
Our own website does not set advertising or tracking cookies. Third party features such as Google Maps may use cookies. You can block or delete cookies in your browser settings; the site will still work, although embedded maps may not display.
Sharing Your Information
We do not sell or share your personal information for money or for cross context behavioral advertising. We only share information when needed to:
- Order parts or doors for your job from suppliers
- Process payments through our payment provider
- Comply with the law, a court order or a licensing authority
- Protect the rights, safety or property of our customers, staff or business
Data Security & Retention
We use reasonable measures to protect the information you give us, including limiting access to our team. No method of storage or transmission is completely secure. We keep customer and job records only as long as needed for service, warranty, tax and legal purposes, then delete or securely dispose of them.
Your California Privacy Rights
If you live in California, you may ask us to:
- Tell you what personal information we have about you
- Correct information that is inaccurate
- Delete your personal information, subject to legal exceptions
To make a request, call or email us using the details below. We will verify your request by confirming information already in our records and respond within a reasonable time, and within any period required by law. We will not treat you differently for exercising your rights.
Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.
Contact Us
Questions about this policy or your information? Reach us at:
- Business: SCH Garage Door Parts & Repair LLC
- Service Area: Manteca, Stockton & nearby cities, California
- Phone: (209) 637-1312
- Email: schgaragedoors@gmail.com
- License: #1152104 - C61/D28